"Traditional litigation is a mistake that must be corrected...For some disputes, trials will be the only means, but for many claims, trials by adversarial contest must, in time, go the way of the ancient trial by battle and blood. Our system is too costly, too painful, too destructive, too inefficient for really civilized people".

- Chief Justice, warren E. Burger, (Ret.) U.S. Supreme Court

"Speak when you are angry and you will make the best speech you will ever regret."

- Ambrose Bierce

"Transformation comes more from pursuing profound questions than seeking practical answers."

- Peter Block

"There are two ways of meeting difficulties: You alter the difficulties or your alter yourself meeting them."

- Phyllis Bottome

"Don't let yesterday use up too much of today."

- Cherokee proverb

"Courage is what it takes to stand up and speak. Courage is also what it takes to sit down and listen."

- Winston Churchill

"Every conflict we face in life is rich with positive and negative potential. It can be a source of inspiration, enlightenment, learning, transformation, and growth-or rage, fear, shame, entrapment, and resistance. The choice is not up to our opponents, but to us, and our willingness to face and work through them."

- Kenneth Cloke and Joan Goldsmith

"You can't talk your way out of something you behaved your way into. You have to behave your way out of it."

- Doug Conant (CEO of Campbell Soup, as quoted in Harvard Business Review)

"If I were to summarize in one sentence the single most important principle I have learned in the field of interpersonal relations, it would be this: Seek first to understand, then to be understood. This principle is the key to effective interpersonal communication."

- Stephen Covey

"When we change the way we look at things, the things we look at change."

- Wayne Dyer

"Nothing can bring you peace but yourself."

- Ralph Waldo Emerson

"We can often do more for other men by trying to correct our own faults than by trying to correct theirs."

- Francois Fenelon

"Don't find fault. Find a remedy."

- Henry Ford

"Between stimulus and response is the freedom to choose."

- Viktor Frankl

"You can't shake hands with a clenched fist."

- Indira Gandhi

"Anger is an acid that can do more harm to the vessel in which it stands than to
anything on which it is poured."

- Gandhi

"Every fight is on some level a fight between differing 'angles of vision' illuminating the same truth."

- Gandhi

"Listening is not waiting to talk."

- Scott Ginsberg

"To truly listen is to risk being changed forever."

- Sakej Henderson

"Whenever you're in conflict with someone, there is one factor that can make the
difference between damaging your relationship and deepening it. That factor is attitude."

- William James

"Temper gets us into problems, pride keeps us there."

- Stephen Covey

"Those things that hurt, instruct."

- Benjamin Franklin